Raffles Hotels & Resorts

A world of elegance and enchanted glamour. #RafflesHotels

Hospitality · ~3,658 employees · New York City , United States · Est. 1887

🌐 Website ↗ in LinkedIn ↗

3k+

Employees

Hospitality

Industry

New York City , United States

Headquarters

About Raffles Hotels & Resorts

Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created. At each landmark address, distinguished guests and residents will find a world of timeless elegance and enchanted glamour, where Raffles’ renowned legacy of gracious service knows no bounds. As the authentic heart of a destination, Raffles champions fine art and design, and fosters culture in all its forms, guiding guests to make discoveries in their own time and way. Raffles’ commitment to local communities is expressed through diverse initiatives with a unified mission to actively support the arts and the environment. From one generation to the next, visitors arrive as guests, leave as friends, and return as family.

Raffles can be found in key international locations including Singapore, Paris, London, Boston, Istanbul, Dubai, Doha, Udaipur, Phnom Penh and Bali, among others. Raffles is part of Accor, a world leading hospitality group.

Specialities

Hospitality Travel

Inside track

AI-generated insights to help you apply smarter. Based on public information.

Leadership

Stephen Alden

CEO, Raffles & Orient Express

Work culture

Raffles Hotels & Resorts is known for its rich history and timeless elegance, which reflects in its work environment. The team culture is centered around providing exceptional hospitality and creating memorable experiences for guests. With opportunities for growth and development, employees can enhance their skills and advance in their careers. The company strives to maintain a healthy work-life balance, ensuring that employees can recharge and come back to work refreshed and motivated.

Interview pattern

3 rounds · 2-4 weeks

screening → panel → offer

› Research the company's history and values
› Prepare examples of exceptional customer service
› Show enthusiasm for the hospitality industry

Benefits

Health Insurance
Annual Leave
Learning Budget

Tech stack

Opera Sabre Microsoft Dynamics

Team building

Raffles Hotels & Resorts structures its teams around a hierarchical model, with clear lines of communication and decision-making. The company emphasizes teamwork and collaboration, with a focus on providing exceptional guest experiences. With a global presence, the company has a mix of onshore and offshore teams, working together to achieve common goals. The hiring approach focuses on finding candidates who share the company's values and are passionate about hospitality.

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